The policies that govern your use of Rychle Transwheels' services, products and website.
By accessing and using this website, you agree to provide true, accurate and complete information during registration, and you bear full responsibility for all activity on your account.
Rychle Transwheels Private Limited disclaims warranties regarding the accuracy, timeliness, performance, completeness or suitability of the materials found on this website, and excludes liability for any inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk and discretion, and you should independently assess whether our services are suitable for your particular requirements.
All content on this website and within our services remains the property of the company. Users may not claim any intellectual property rights over this material.
Our services may not be used for any purpose that is unlawful, illegal, or forbidden by these Terms, or by applicable Indian or local laws.
This site may contain links to external websites. Those sites are governed by their own separate terms, privacy policies, and conditions, and we are not responsible for their content.
Initiating a transaction on this website creates a legally binding and enforceable contract between you and Rychle Transwheels Private Limited for the services requested.
Refunds apply where services cannot be provided, in line with the timelines specified for each service type, or as otherwise set out in our company policies.
Neither party will be held liable for failures or delays caused by events beyond their reasonable control (force majeure).
These Terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts in Mumbai.
Rychle Transwheels Private Limited collects and processes personal data through its platform at rychle.in. By accessing this site or using our services, you agree to this policy. Data is primarily stored and processed in India.
We gather information such as your name, date of birth, address, telephone/mobile number, and email ID during registration. With your consent, we may also collect sensitive data such as payment information, and we track user behaviour and transaction details across our platform and partner sites.
We use your personal information to provide the services you request, and, where you have not opted out, for marketing purposes. We also use it for order fulfilment, dispute resolution, fraud detection, and to customize your experience.
We may share information with internal group entities, affiliates, sellers, payment processors, and logistics partners. We may disclose data to law enforcement where legally required, or to enforce our Terms of Use or this Privacy Policy.
We implement reasonable security practices and procedures to protect your data. However, no method of transmission over the internet is completely secure, and you are responsible for keeping your own account credentials safe.
You can delete your account or update your information through your account settings. We retain data only for as long as needed for the stated purposes or as required by law; anonymized data may be retained indefinitely for research.
Grievance Officer: Ravi Pathak, Executive Director. Mumbai office. Phone: +91 22 4972 1888.
This policy governs how customers can cancel orders or request refunds for products and services purchased through the Rychle Transwheels platform.
Cancellations will only be considered if the request is made within 2 days of placing the order. Requests cannot be accepted once the seller has begun shipping the item or it is out for delivery. In those cases, you may simply refuse the package on arrival.
For damaged products, please contact our support team within 2 days of receipt. The seller will verify the damage before any resolution is processed.
If the merchandise received does not match the website description or your expectations, please report the issue to support within 2 days of delivery. Our team will review it and decide on the appropriate action.
Products that carry a manufacturer warranty should be addressed directly with the manufacturer.
Where a refund is approved by Rychle Transwheels Private Limited, it will take 3 days to be credited and processed to you.
We offer a refund/exchange within the first 2 days from the date of your purchase.
The item must remain unused and unaltered from its original condition, and the original packaging must be intact. Sale items may not qualify for returns or exchanges.
We will replace products found to be damaged or defective upon inspection.
Certain product categories are excluded from this return policy; these are disclosed at the time of purchase.
Once a returned item arrives and undergoes quality inspection, you will be notified. If approved, the return or exchange is processed according to our procedures. After the 2-day window closes, no refunds, exchanges, or returns are available.
All orders are processed and delivered within 2–3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, shipments may experience delays of several days — please account for additional transit time. Should significant delays occur, we will notify you via email or phone.
Orders are delivered within 3 to 4 days from the date of order confirmation. Delivery timeframes may be affected by circumstances outside our control, including weather conditions, customs delays, and other unpredictable events.
